The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Legal Notice
All rights reserved. No part of this website may be reproduced in any form by any means without prior written permission from Kula Klips Inc.
Our products may contain small parts. Please supervise children while using our products. Kula Klips Inc. recommends products be used for ages 3 and up.
- Shipping & Delivery
At this time, Kula Klips ships merchandise to locations within Canada, United and the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. We also ship to Australia, United Kingdom and France. We regret that we do not ship to other countries at this time. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
Shipping is done solely through Canada Post. To keep shipping charges as low as possible, your package does not include tracking and insurance. If you would prefer this option please contact us for a quote.
Kula Klips Inc. is not responsible for items that are lost or damaged by Canada Post. Please direct all concerns to Canada Post customer service. All items come packaged on a card. Items will be shipped within 5 business days from placing order.
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Kula Klips is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
- Sales Tax
Kula Klips Inc. charges sales tax for merchandise ordered on this Web site shipped within Canada.
- Return Policy
Kula Klips Inc. is not responsible for items that are lost or damaged by Canada Post. Please direct all concerns to Canada Post customer service.
All of Kula Klips inc. products are handmade and may vary slightly from the picture posted. We are happy to replace any defective merchandise on our part within 7 days of you receiving your item. Item will be replaced with the same or similar product. Quantities are limited so we cannot guarantee you will receive the same product. We do not process refunds on our products.
Please note we will not exchange or refund any items that were purchased at one of our retail partner locations.